Public transport Postbus no longer sells tickets on buses in Graubünden
From mid-December, passengers in Graubünden will no longer be able to buy tickets on Postbuses. Instead, the company will offer mini-vending machines in the vehicles. Graubünden is therefore an exception in Switzerland.
10.11.2025, 10:21
SDA
What has PostBus decided?
From the timetable change on December 14, tickets will no longer be sold on Postbuses in Graubünden. In doing so, the company is following the lead of other transport companies in the canton, which have already stopped selling tickets on buses, according to a press release issued on Monday morning.
What are the reasons?
In addition to the standardized approach, PostBus wants to achieve stability in operations. Drivers would no longer lose time if they had to sell additional tickets. This would have a positive effect on the timetable, PostBus continued. In addition, the ticket office systems are at the end of their service life in many places, said a PostBus spokesperson at the request of Keystone-SDA.
What does this mean for passengers?
Tickets can now only be purchased digitally. The proportion of digital tickets is already at 75 percent, according to PostBus. In Graubünden, there are now mini-vending machines on the buses. Passengers can enter the route and pay by credit card. The ticket is then loaded directly onto the card. Prepaid cards are also available for the system.
Otherwise, tickets can also be purchased via the SBB app and other digital points of sale. PostBus is also offering a transition period until March 2026. Passengers who are not yet familiar with the new system can still buy a ticket from the driver until then.
What is it like in the rest of Switzerland?
Graubünden is an exception, according to the PostBus spokesperson. So far, only the Zurich Transport Association (ZVV) has a similar regulation. There, too, passengers cannot buy tickets from staff - but there are no mini ticket machines, just the usual digital points of sale.
In the canton of Ticino, PostBus plans to introduce a scheme similar to that in Graubünden by the end of 2026, the spokesperson confirmed. Eight transport companies there want to jointly procure mini-vending machines and then dispense with ticket sales on buses.
