Information technology Swiss companies have some catching up to do when it comes to using AI

SDA

20.10.2025 - 10:11

Swiss companies still have a lot to do when it comes to artificial intelligence. According to a study, many companies lack a well-developed AI infrastructure.(symbolic image)
Swiss companies still have a lot to do when it comes to artificial intelligence. According to a study, many companies lack a well-developed AI infrastructure.(symbolic image)
Keystone

According to a study by network equipment provider Cisco, Swiss companies are not much further ahead than they were a year ago when it comes to artificial intelligence (AI). In a European comparison, Swiss companies are still only average.

Keystone-SDA

The "AI readiness" of Swiss companies has only increased slightly in the last twelve months, according to the study published on Monday. Neither the group of "pioneers" in artificial intelligence nor the number of "followers" has really grown compared to the previous year.

The "AI infrastructure" sector is particularly weak. Cisco sees this sector as the basis for the successful integration of AI applications. According to the study published on Monday, Switzerland is even in the lower midfield in this area.

Lack of implementation

Another problem is the lack of implementation of AI projects. For example, over 80 percent of companies planned to use AI agents. However, only 37% expect these to be actively used in the coming year.

The discrepancy between planning and implementation shows that "many companies are still struggling with structural and organizational hurdles", according to the study.

Expectations of the economic benefits also remain subdued. Only 23% are confident that AI use cases can open up new sources of revenue.

The Cisco "AI Readiness" Index is based on a survey of almost 8,000 IT managers from companies with at least 500 employees. According to the data, 203 respondents were from Switzerland.