IT breakdown Claims for damages after crowdstrike mishap probably groundbreaking
The claims for damages following the global IT breakdown of Crowdstrike around a week ago are likely to be groundbreaking. Matthias Stürmer, professor of digitalization at Bern University of Applied Sciences, believes this will be the case.
28.07.2024, 11:11
SDA
However, he does not believe that the Swiss air navigation service provider Skyguide will be successful in the event of a lawsuit. The air navigation service provider, which was badly affected by the IT glitch, was poorly prepared, said Stürmer. There were delays and flight cancellations at Zurich Airport a week ago on Friday.
According to the Bernese researcher, Crowdstrike must expect claims for damages. For Skyguide, however, the chances are likely to be slim. In its general terms and conditions, Crowdstrike states that the cyber security software should not be used for critical applications. Air traffic control is explicitly mentioned.
This puts Skyguide in a predicament, said Stürmer. Air traffic control had to agree to the terms and conditions, otherwise it would not have been able to use the software.
