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Railroads SBB is struggling with a major IT glitch

SDA

20.8.2024 - 11:02

SBB had to contend with IT problems on Tuesday morning: according to initial reports, ticket sales were down. (symbolic image)
SBB had to contend with IT problems on Tuesday morning: according to initial reports, ticket sales were down. (symbolic image)
Keystone

SBB has been struggling with a major IT glitch since around 10 a.m. on Tuesday morning. Customers reported that they were unable to buy tickets. In addition, the display boards at stations failed.

Keystone-SDA

20.08.2024, 11:02

The exact extent of the problem was unclear, SBB announced on the short message service X shortly before 11 am. Its experts are working flat out to rectify the situation. Neither the app nor the SBB website were able to search for connections in the morning. The online timetable was down.

Ticket sales were also down, as reported by the Blick and 20 Minuten online portals. The information portal with the operating situation and disruptions was not available. All displays at the stations in Bern and Olten were down. SBB promised further information.

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